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"Microsoft claims to want to be a good neighbor, but the jury is still out."

"Microsoft claims to want to be a good neighbor, but the jury is still out."
Microsoft has spent all year telling communities that when it brings a new data center into their area, it is committed to being a "good neighbor." It will pay local property taxes that support local hospitals, schools, parks, and libraries, and it will invest in "vital services the community cares about," the company promised. And it has sent liaisons into those communities to learn what those needs are.
But ask those liaisons how much the company is willing to invest, and the answers can be hard to come by.
At community meetings, Microsoft representatives have seemed unprepared to answer questions that go beyond the company's "good neighbor" campaign materials, Ars has learned. The company has acknowledged in public-facing documents that simply matching its employees' charitable donations - which totaled $229 million across 29,000 nonprofits in 2024 - isn't enough. But it has been vague about what more substantial local investments might look like. And to critics, Microsoft's local investments seem especially small compared with the estimated hundreds of millions in state-level tax breaks that data center developers get in 38 states - exemptions that often last more than a decade.
In Georgia, a recent audit found that the state "gave up $474 million in sales taxes in one year - and got back just $41 million from the industry," journalist Ronan Farrow reported . Why Georgia is willing to give away so much in tax breaks is unclear, Farrow noted, since "by the state's own estimate, 70 percent of the data center construction would have happened anyway."
Some communities are starting to question that logic. In Indiana, for example, big firms like Microsoft can buy data center equipment without paying the state's 7 percent sales tax. The exemption could apply to as much as $13.2 billion in projected equipment purchases. Without the exemption, up to $900 million could have been added to the tax base supporting state programs, Indy Mirror estimated . And the exemption can last for 50 years, which has some residents wondering how much their communities are giving up to attract data centers.
While Microsoft stands to benefit enormously from such tax breaks, the community living around a 900-acre Granger data center in St. Joseph County is suffering, according to We Make Indiana, a local nonpartisan group of about 25 congregations and community organizations.
Last year, the state passed a property tax savings bill that reportedly hamstrung local governments' ability to raise revenue for community services. As vital services deteriorated, We Make Indiana spent the past six months trying to alert Microsoft to the most urgent community needs in areas like health care, child care, elder care, transportation, and affordable housing.
Recently, it became clear that Microsoft was not prepared to meaningfully help address the bigger issues plaguing South Bend. We Make Indiana was disappointed to learn from a company liaison that Microsoft will only approve a series of one-time nonprofit donations totaling up to $1 million. We Make Indiana believes that maximum budget is not proportionate to the tax savings or improved profit margins Microsoft will get from operating the Granger hyperscaler.
When it comes to community investments, Microsoft appears to be no better or worse than other companies building data centers. Amazon, another big player in the field, may not have offered environmental commitments as strong as Microsoft's, but it has also provided one-time grants of hundreds of thousands of dollars to a handful of local charities, We Make Indiana members told Ars.
If Microsoft really wants to become a role model for responsible data center development, it could do much more with its "community-first AI" platform to benefit its neighbors over the long term, We Make Indiana argues. The group has even offered a vision for how that could work. In May, it sent the company a proposal calling for Microsoft to negotiate directly with community members on a binding agreement under which Microsoft would agree to donate a small portion of its data center costs to the county each year.
"Microsoft has publicly stated that it wants to be a good neighbor," the group's proposal said. "This is an opportunity to demonstrate what that means."
Through the proposed "Fair Share Agreement," Microsoft would establish a fund to address social and environmental impacts from its $1 billion data center. An independent board would oversee payouts from the fund to ensure maximum community impact. Over the lifetime of the data center, including during construction, Microsoft would be expected to contribute a fair percentage of its annual costs to the fund, We Make Indiana proposed.
Their idea is not new, but it hasn't caught on widely yet.
Most prominently, US Sen. Bernie Sanders (I-Vt.) has introduced a plan for a national "sovereign wealth fund" that would force AI firms to donate as much as $7 trillion to benefit Americans. But Sanders' proposal is far broader than what We Make Indiana is asking for. A closer parallel is the Data Center Fair Share Act , a bill introduced in Pennsylvania by Democratic state Sen. Lindsey M. Williams.
Reporting synthesized and verified under Nexvoro.tech editorial guidelines. Full primary records referenced via Ars Technica.

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